Trip Inclusion
- Air-con car/van for pick up and drop off at the Port
- Boat Trip on the Mekong
- Meals as mentioned in the itineraries: Vietnamese or Asian Menu (B=Breakfast, L=Lunch, D=Dinner)
- Including all entrance fees.
- English-speaking guide
- Cool-towels and mineral water.
Trip Exclusions
- Beverages and other meals are not mentioned in the program.
- Travel insurance
- Dock fee
- Visa fees to Vietnam
- Personal Expenses (laundry, telephone, shopping,…)
- Tipping/Gratuities
- Any additional expenses caused by reasons beyond our control such as natural calamities (typhoon, floods), flight delays, rescheduling or cancellations, any accidents, medical evacuations, riots, strikes etc.
Thing To Carry
- Sports shoes or trekking shoes or comfortable shoes with good grip
- Backpack
- Water bottles
- Dry fruits, energy bar, chocolates, etc.
- Personal medication
- Toiletry bag
- Extra pair of clothes
- Sunscreen/cap
- Rain coat/Poncho in monsoons
- Moov spray, dettol solution or salt to avoid leeches
- Camera (optional)
Cancellation Policy
- If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee.
- If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
- If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
Refund Policy
- No Refund Applicable
Confirmation Policy
- The customer receives a confirmation voucher via email within 24 hours of successful booking
- In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
- Alternatively, the customer may choose to cancel their booking and a full refund will be processed.
POLICY FOR CHILDREN
- Child under 6 years old sharing room with two (2) adults without extra bed: Free of charge.
- Child from 6 – under 12 years old sharing room with two (2) adults without extra bed: 50% of charge.
- Child from 6 – under 12 years old sharing room with two (2) adults with extra bed: 75% of charge.
- Child under 12 years old sharing room with one (1) adult: 90% of charge.
- Child from 12 years old and above: 100% of charge.
