Trip Inclusion
- Mordern transportation during tours, transfers including pick up and drop off at the hotel.
- Bike, helmet, boat trip, tool kit, first-aid
- Jeep for night tour
- Meals as mentioned in the itineraries: Vietnamese food, Asian Food (B= breakfast, L= lunch, D= dinner)
- 3* accommodation or equivalent
- Including all entrance fees.
- English-speaking guide (other languages available depending on availability. A small surcharge may apply to some languages)
- Mineral water, snacks and seasonal fruits
Trip Exclusions
- Beverages and other meals are not mentioned in the program.
- Travel insurance
- Visa fees to Vietnam
- Early check-in and late check-out at all hotels
- Personal Expenses (laundry, telephone, shopping…)
- Tipping/Gratuities, Single supplement
- Any additional expenses caused by reasons beyond our control such as natural calamities (typhoon, floods), flight delays, rescheduling or cancellations, any accidents, medical evacuations, riots, strikes etc.
Thing To Carry
- Torch per person with extra batteries
- Sports shoes or trekking shoes or comfortable shoes with good grip
- Backpack
- Personal medication
- Sweater/ Warm jackets for the night
- Track pants and cotton T-shirt
- Extra pair of clothes
- Sunscreen/cap
- Rain coat/Poncho in monsoons
- Camera (optional)
Cancellation Policy
- If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee.
- If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
- If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
Refund Policy
- No Refund Applicable
Confirmation Policy
- The customer receives a confirmation voucher via email within 24 hours of successful booking
- In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
- Alternatively, the customer may choose to cancel their booking and a full refund will be processed.
POLICY FOR CHILDREN
- Child under 6 years old sharing room with two (2) adults without extra bed: Free of charge.
- Child from 6 – under 12 years old sharing room with two (2) adults without extra bed: 50% of charge.
- Child from 6 – under 12 years old sharing room with two (2) adults with extra bed: 75% of charge.
- Child under 12 years old sharing room with one (1) adult: 90% of charge.
- Child from 12 years old and above: 100% of charge.
